Read our reviews of Freshsales (opens in new tab), Freshdesk (opens in new tab), Freshmarketer (opens in new tab), and Freshservice (opens in new tab). Lead generation is limited, but Freshworks can pull leads from webforms: this is valuable if you have substantial website traffic. Although advanced features like custom fields aren’t available, small teams can still benefit from the in-built phone, plus the call and email logging function. Managing contacts and deals is intuitive, as the software prompts you to import new data and update deals. For example, you can set tasks and reminders linked to a deal, but can’t trigger them to happen when the deal status changes. The ability to add unlimited users is a rare feature but with no workflow automation, a growing team would perform increasing manual work. The core CRM functionality includes contact management, call and email logging, deal status, and customer-facing chat functionality. Freshsales (opens in new tab) packs a competitive feature set in its free plan, the highlights being in-built calls, unlimited users, and a generous support package.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |